The company also has taken steps so that such problems do not reoccur diperingiman new .
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The case comes a month after the official launch of Samsung Galaxy S5 globally . While Samsung is building back keyajaannya in a global world .
The South Korean company will predict a decline in sales during the month of January to March compared to the previous year as a result of this incident . The decrease is also expected to continue into the second quarter of this year .
" We 've recognized this problem and in a very limited number of production units of the Galaxy S5 and problems resulting from complications of components in ROM ( Read Only Memory ) that stores information that is needed to operate the camera , " Samsung wrote in an email quoted by Reuters ( 27 / 4 ) .
Even so , a company spokesman declined to say exactly how much the phone is exposed to the problem. It only mentions already reported this issue to the United States and other countries .
While consumers who have failed product is thought to contact the service provider customers in Samsung's or service provider .